Privacy Policy
Introduction
This policy outlines that all personal data is collected, stored and processed in accordance with the General Data Protection Regulation (GDPR) and the expected provisions of the Data Protection Act 2018 (DPA 2018) as set out in the Data Protection Bill.
This policy applies to all personal data, regardless of whether it is in paper or electronic format.
Job Ready Training Ltd (company number 11015021) whose registered office is at Faverdale, Faverdale Industrial Estate, Darlington, DL30PP.
Legislation and guidance
This policy meets the requirements of the GDPR 2018. It is based on guidance published by the Information Commissioner’s Office (ICO) on the GDPR and the ICO’s code of practice for subject access requests.
As a data controller, the Company is required to notify the Information Commissioner’s Office that it is processing personal data.
Personal data (“data”) means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Terms and Definitions
Personal data
Any information relating to an identified, or identifiable, individual.
This may include the individual’s:
- Name (including initials)
- Identification number
- Location data
- Online identifier, such as a username
- Complete a form on our website, for example when you submit an enquiry via a contact form or submit a request for a call back
- Contact us about our services by telephone or email
- Enter into a contract with Job Ready Training Ltd to undertake recruitment services
It may also include factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural or social identity.
You may provide or we may collect data from you at a number of points, including when you:
- complete a form on our website, for example when you submit an enquiry via a contact form or submit a request for a call back
- contact us about our services by telephone or email
- enter into a contract with Job Ready Training Ltd to undertake recruitment services
Special categories of personal data
Personal data which is more sensitive and so needs more protection, including information about an individual’s:
• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Genetics
• Biometrics (such as fingerprints, retina and iris patterns), where used for identification purposes
• Health – physical or mental
• Sex life or sexual orientation
Processing
Anything done to personal data, such as collecting, recording, organising, structuring, storing, adapting, altering, retrieving, using, disseminating, erasing or destroying.
Processing can be automated or manual.
Data subject
The identified or identifiable individual whose personal data is held or processed.
Data controller
A person or organisation that determines the purposes and the means of processing of personal data.
We use your submitted data for the following purposes:
- to provide you with information that you request from us
- to contact you to follow up on product or service requests either by email, phone or post
- to provide you with products and services that you commission from us
- to provide you with ongoing support
- to provide you with essential information regarding the services you have commissioned us to undertake or updates to these services
We may also use your data to occasionally provide you with information about related services and offers that may be of interest to you by telephone, email or post. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you may unsubscribe from receiving these communications at any time by contacting us at:
Data processor
A person or other body, other than an employee of the data controller, who processes personal data on behalf of the data controller.
Personal data
We use your submitted data for the following purposes:
- to provide you with information that you request from us
- to contact you to follow up on product or service requests either by email, phone or post
- to provide you with products and services that you commission from us
- to provide you with ongoing support
- to provide you with essential information regarding the services you have commissioned us to undertake or updates to these services
We may also use your data to occasionally provide you with information about related services and offers that may be of interest to you by telephone, email or post. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you may unsubscribe from receiving these communications at any time by contacting us at:
email:
contact@job-ready.co.uk
post:
DPO, Job Ready Training Ltd, Faverdale, Darlington, DL3 0PP
You will also be given the opportunity to unsubscribe from email marketing each time that we contact you via this method.
If you receive emails from us we may use certain analytics tools to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.
Usage Data
With regard to each of your visits to our website we may automatically collect information including the following:
- technical information, including a truncated version of your IP address in an anonymised form, browser type and version, internet service provider, device type, screen resolution, language, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and any download errors.
This information cannot be used to identify you as an individual. We never have access to your full IP address.
The website is hosted by servers in UK and European data centres. The data centres we use are built to meet the requirements of the most security-sensitive websites.
Our web developers are appropriately trained in Secure Software Programming techniques and our sites are built with the best security in mind. We always use prepared MySQL statements to help prevent injection attacks and we ensure that PHP and other script files can’t be uploaded to our system.
Cookies on this Website
Job Ready Training Ltd website uses Google Analytics to help us better understand your use of our website and enhance sections of our website that are most popular. Google Analytics tracking (and most web tracking software) uses cookies in order to provide meaningful reports about our site visitors. However, Google Analytics cookies do not collect personal data about our website visitors.
By continuing to browse this website you consent to cookies being used.
Further information about how Google Analytics use cookies can be found here.
Turning cookies on or off in your web browser
Information about disabling and/or controlling how your web browser handles and accepts cookies can be found at the following, browser specific web sites:
Communications
Applicable laws may require that certain information or communications be in writing. When using the Website, you accept and agree that communication with Job Ready Training Ltd may be electronic. Job Ready Training Ltd may contact you by email or provide you with information by posting notices on this Website. For any contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that Job Ready Training Ltd provides to you electronically comply with any legal requirements that such communication be in writing. This provision does not affect your statutory rights. You may change your preference of communication by sending an email to contact@job-ready.co.uk
Disclosure to third parties
We use a select number of trusted external service providers for the purposes of; technical data analysis, data storage, to help us provide information to you or to help us fulfil any services you have requested. All our third party service providers are carefully selected, meet high data protection and security standards and are bound by contract to keep any information we share with them confidential. We only share the personal data with them that is necessary for the services they provide and they will only process that data in accordance with our instructions.
We will never rent or sell your data to any third party for their own marketing purposes and we will only disclose your data to another third party without your express consent when we are legally required to do so.
Third party Links
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Keeping your data secure
We endeavour to maintain a safe and secure form submission process on our website. We advise that no data transmitted via the internet can ever be guaranteed as secure and the user discloses their contact details at their own risk. Once we have received your information, we will use strict internal procedures and security measures and will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Data retention
All data submitted to us will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law. We will store your usage data until such time when you withdraw your consent for us to do so.
Your data subject rights
You have the right to ensure that your personal data is being processed lawfully and can exercise this right in accordance with data protection laws and regulations.
You have a right to request from us information about the personal data Job Ready Training Ltd hold about you and to receive a copy of this data. You also have a right to rectification/correction, erasure and restriction of processing of this data.
If you have any questions or comments relating to the use of personal data or want to exercise any of your data subject rights you may contact Job Ready Training Ltd support team: contact@job-ready.co.uk. Any data subject access request must be made in writing and we will provide your personal data to you within the statutory timeframes. To enable us to ensure we effectively manage your request, we may require further information from you.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may negatively affect the quality of our ongoing service to you. You also agree that Job Ready Training Ltd shall not be held liable with respect to any loss and/or damage to your personal data if you choose to withdraw consent.
Where personal data is processed for the above purposes on the basis of Job Ready Training Ltd legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact: contact@job-ready.co.uk
In addition, you have the right to lodge a complaint with Information Commissioner’s Office (ICO).
Changes to this policy
We may revise this Privacy Policy from time to time. Any changes we may make will be published on this page and we will post a notification of any updates on our site.
Contact
Should you have any queries regarding this privacy policy or would like to request or modify any contact details we hold for you, please contact us at: contact@job-ready.co.uk
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Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Job Ready Training Ltd and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through Job Ready Training Ltd have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.
Please contact others directly if you have any questions about their privacy policies.